The gaps become visible
The agent checks claim and policy records against your requirements.
Insurance
AI for the work between a claim and a decision.
Origon brings claim information, policy records and follow-up into one continuing workflow. Our engineers connect the systems behind the work, while your reviewers retain coverage and claim decisions.
Illustrative workflow
A claim arrives with information missing.
Follow-up stays with the claim
It requests the missing details and keeps replies, documents and outstanding questions together.
Reviewers see the whole exchange
The gathered information and its sources arrive with the unresolved questions that need a person’s judgment.
Insurance workflows
Beyond the first claim.
Agents carry service requests from the customer’s question into your connected tools.
- Policy and request identified
- Authorized updates carried out
- Approvals routed to your team
Built for your policies, processes and systems.
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Connected records Origon integrates the policy and claim information each workflow needs.
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Adapted models Fine-tuning can bring your terminology and processes into model behavior.
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Embedded approvals Coverage and claim decisions reach the people authorized to make them.
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Ongoing development Our engineers adapt integrations and behavior as service requirements evolve.